Everything you need to know about getting your order — digital files, shipped pieces, and where to get help. If anything here doesn't answer your question, use the Contact page and a human (Nate) will answer.
Digital downloads
Most products in this shop are digital downloads. After checkout, a download link is emailed to you, and your files are also available in your customer account through the Digital Downloads app. There is nothing to wait on in the mail — your files are delivered electronically after you order.
Every digital purchase also includes the free ten-page T8ertot's Shop Setup Set: printing tips, a color test page, notes and journal pages, and handy trackers to get the most from your printables.
Physical shipping
Physical pieces are shipped within the United States at the rates configured in this shop:
- Standard shipping: $8.00
- Standard shipping is FREE on orders over $70
- Express shipping: $15.00
Your exact shipping cost is shown at checkout before you pay. For the full shipping terms, see our Shipping Policy.
Stones are one of one
Every stone and pendant in the Stones & Ritual Goods collection is a single, one-of-one piece. The photos show the exact piece you will receive. When it's gone, it's gone — it cannot be restocked or replaced with an identical one.
Packed by hand
Orders for physical pieces are packed by Nate himself in upstate New York — the same hands that found, wrapped, and blessed the piece.
Secure checkout
Checkout runs securely through Shopify. We accept cards, Shop Pay, and PayPal. You will see your total — including any shipping — before you confirm payment.
Refunds
For refund information, please see the Refund Policy page, which is the shop's official policy on refunds.
Need help?
If a file won't open, a download link gives you trouble, or you have any question about an order or a piece, please use the Contact page. A human — Nate — answers every message.